Terms and Conditions

Effective Date: April 18, 2025

Welcome to Floor Chem USA (www.floorchemusa.com). By using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. About Floor Chem

Floor Chem is a certified women-owned small business providing high-quality, water-based bulk cleaning solutions. Trusted by professionals in facilities management, construction, restaurant operations, and more — we are committed to delivering excellence and innovation in every product.

2. Use of Website

By accessing this site, you agree to use it only for lawful purposes. You agree not to:

3. Product Information

We strive to ensure that all product descriptions, pricing, and other content are accurate and up-to-date. However, we do not warrant that the information is always error-free or complete.

4. Orders and Payment

5. Shipping and Returns

For information on our shipping methods, delivery timelines, and return policy, please visit our Shipping & Returns page (link to your actual return policy if available).

6. Intellectual Property

All content, including but not limited to text, images, logos, and product designs, is the property of Floor Chem and is protected by intellectual property laws. Unauthorized use is prohibited.

7. Limitation of Liability

Floor Chem shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our site or products.

8. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United States and the State of IL.